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FAQS
WHAT ARE YOUR TERMS & CONDITIONS?
Appointments can be postponed up to 48 hours before the appointment is due to start. A future date can be rescheduled, subject to availability, however payments cannot be refunded.
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All payments are required upfront and in full to secure the client’s appointment and preferred date.
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Should the client cancel their personal styling session within a 24-hour period before their appointment is due to start, unfortunately, their payment will not be refunded.
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Personal shopping and wardrobe styling gift vouchers are valid for 6 months from the date of issue. Please note, gift vouchers cannot be refunded.
HOW DO I PAY?
Payments: Are received via PayPal or direct debit to the LOZ. Bank account paid in advance of the appointment.
WHAT IS YOUR PRIVACY POLICY?
Please find my full Privacy Policy here. Any questions please email lozstyling@gmail.com.